For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

During the stationary steering test, the technician will check the smoothness of the steering wheel from full left to full right, looking for any unusual noises from the steering gear; they will also inspect the hydraulic power steering pump (if present) and the seals of the steering column for any hydraulic fluid leakage.