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【Craftsmanship Brand Service】 1. Authentic Vehicle Sources: Online and offline sources are consistent. 2. 412 Standard Inspection Items: High-standard guarantee of vehicle authenticity and condition. Joint vehicle inspection by Catachi & Dr. Cha. 3. 90-Day Full Buyback: Full buyback if structural damage, flood-damaged, or fire-damaged vehicles are found within 90 days. 4. 1-Year/20,000km Full Vehicle Warranty: Worry-free quality for customers (Shanghai Store Featured Service) 5. Nationwide Warranty: Joint warranty service through 30 Catachi self-operated city stores, hassle-free out-of-town warranty service. 6. Renewal and Preparation: Exterior restored to near-new standard, interior meticulously cleaned, road test and working condition inspection and preparation, ECU interpretation and electromechanical preparation. 7. Free Roadside Assistance: 24-hour free flatbed towing within Shanghai city limits (Shanghai Store Featured Service)
We have established a database of target country policies. Check the specific requirements of the destination country in advance regarding vehicle age (left-hand/right-hand drive), emission standards (Euro 4/Euro 5), and steering position (left-hand/right-hand drive) to avoid customs clearance issues upon arrival.
For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.
We can purchase the hardware (diagnostic device) on your behalf. However, the original online diagnostic accounts (especially those involving anti-theft programming and module matching) have strict domestic IP location and real-name authentication restrictions, making it very difficult to log in stably from overseas for a long time, and we cannot guarantee technical support for this.
