Our legal delivery milestone is based on the "Estimated Time of Departure (ETD)". As long as the vehicle enters the port area and customs clearance is completed within the agreed timeframe, any delays in shipping schedules due to the shipping company's capacity adjustments will not be considered a breach on our part. The uncontrollability of maritime transport must be factored into your expectations.

We will provide the transfer record from the vehicle registration certificate. A high number of transfers does not necessarily indicate poor condition (for example, internal transfers within a family for quota purposes), but we will consider it a risk factor and conduct a more thorough physical inspection to verify its actual condition.

Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.