Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Verify if the vehicle model is within the manufacturer's EU certification scope. If not, contact the certification company for single model certification; otherwise, it cannot be registered in Europe.

Our responsibility ends with delivering the vehicle to the Russian border or Far East port and providing the legal Chinese export documents. The payment of Scrap Tax, application for SBKTS (Vehicle Structure Safety Certificate), and activation of the final e-PTS electronic passport must be fully handled by the Russian buyer and their local customs broker.