If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.

Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.

We use two steps: 1. Insert a medical-grade endoscope through the spark plug hole to visually inspect cylinder wall scratches and carbon buildup on the piston top; 2. Extract an engine oil sample to check for large metal debris or emulsification (caused by coolant leakage).