We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

Odometer tampering is a common risk in the global used car industry. We verify the data by extracting transmission mileage from the OBD computer, checking the most recent maintenance record's mileage, and consulting the national traffic management app for annual inspection records. If there are irreconcilable discrepancies or conflicts in the data, we classify it as a tampered vehicle and refuse to export it.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.