Excellent
1. Youbai Auto is committed to providing reliable and trustworthy used car services, striving to be a genuine and transparent used car service provider. 2. Youbai Auto's philosophy of sincerity is to truthfully disclose vehicle conditions and defects without concealment; to offer transparent pricing and consistently attentive service. 3. We have established the "Youbai Model" for used cars: transparent vehicle and working conditions, and transparent pricing. We are willing to recommend vehicles to you from the perspective of a friend and family member.
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
Our delivery standard is 'As-Is'. If the original owner only hands over one key at the time of collection, the report will clearly state 'Keys: 1'. Do not assume that all used cars come with two keys, as the cost of reprogramming smart keys overseas is very high.
Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.
