It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.
After receiving the final payment, we will send you the complete set of original customs clearance documents via DHL or FedEx, which typically includes: - Bill of Lading (B/L) - Commercial Invoice - Packing List - Certificate of Origin (CO) - Used Vehicle Export License issued by the Ministry of Commerce of China Note: If your local customs requires additional documents (such as VIN consistency certificate), please inform us in advance before shipping.
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
