Vehicle meets standards, passed inspection. 1 claim, 0 transfers.
4-year-old vehicle, 14,900 km annual mileage, normal family use frequency, 0 transfers (first-hand good car); obvious exterior marks may exist; obvious usage marks or dirt in the interior; complete body frame with individual abnormal issues; normal powertrain operation.
As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.
Air suspension is very delicate. If, after the vehicle has been stationary for about 12 hours, the height on one side of the vehicle drops more than 1.5 cm when measured from the wheel arch to the tire, we will determine that there is a slight air leak in the air spring or distribution valve on that side and warn you of the high subsequent repair costs.
Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.
