We repeatedly confirm and emphasize to buyers before sale: after leaving mainland China, most Chinese smart electric vehicle ecosystems (such as cloud voice assistants, online maps, OTA updates) will be permanently offline. You are purchasing a hardware platform with excellent mechanical quality and a three-electric system; please use it as a "standalone" vehicle. Do not trust false promises from other channels claiming "perfect overseas unlocking and continuous official OTA updates."

Yes. If your country (such as Chile, Peru, ASEAN countries, etc.) has signed a bilateral free trade agreement with China, our documentation center will apply to Chinese customs or the trade promotion agency for specific versions of the certificate of origin (such as Form E, Form F, etc.), which can help you legally apply for significant tariff reductions at the destination port.

If the original owner included the factory slow charger, we will package and ship it together; if it's lost, the platform does not provide it. Note that the factory plug is a Chinese three-prong socket, and an adapter is needed overseas.