Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

Yes, but it will be downgraded. For vehicles that are out of warranty and have no claims records, we will require a more in-depth physical inspection and clearly label the details page as "Data Unavailable" to ensure transparency about the risks. These vehicles typically have a higher price discount.

Most leading Chinese brands' car systems support "offline voice commands" (like adjusting temperature and opening windows). However, if recognition fails due to accent or language limitations (only standard Chinese is supported), you can always control it via the physical screen.