48H

Basic Information

BrandVolkswagen
SeriesSantana
Year2018
First Registration2018/09
Mileage50,000km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.5L 110 L4
ColorWhite
Seats5seats

Document Information

Inspection Expiry Date-
Warranty Expiry Date-
Insurance Expiry Date2026/09

Q&A

More

For PHEV plug-in hybrid models, are you responsible if overseas technicians do not follow the dedicated hybrid mode for exhaust during oil changes, leading to engine overheating?

This is a typical case of "secondary damage caused by unprofessional rescue." Many hybrid vehicles require access to "maintenance mode" via engineering computers to allow the water pump to run at full speed for exhaust. We do not bear any moral or financial responsibility for cylinder damage caused by local technicians' misoperation.

How long will the seat heating and ventilation features undergo continuous power testing before export?

To prevent intermittent failures due to aging of the resistance wire, we will start the engine and set the seat heating/ventilation to maximum for at least 5 minutes, confirming significant temperature changes or airflow output in the cushion and backrest using an infrared thermometer or body sensor.

If I accidentally lose my only smart key while overseas, can you provide the key code remotely?

It's extremely difficult. The security level of Chinese brand immobilizers is very high, and you must connect a specialized factory computer to the vehicle's OBD and be online with the domestic server to match it. Losing all keys usually means you need to replace the entire lock cylinder and anti-theft control module while overseas.