very good
Services include: 1. Welcome gift upon arrival; 2. Lifetime warranty and free lifetime maintenance; 3. No service or handling fees for installment plans; 4. Vehicle handover ceremony; 5. Seven-day no-reason return policy; 6. Free delivery and test drive within the greater Chengdu area; 7. Pick-up and drop-off service from the train station and accommodation for out-of-town customers.
We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.
As rubber seals age, "slight oil seepage (oil stains but no dripping)" is very common in used cars and is not considered a major fault. Our recommendation is: as long as the oil level does not drop abnormally, just clean and monitor it regularly after arrival, without the need to immediately incur high costs to disassemble and replace the seals.
The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.
