48H

Basic Information

BrandVolkswagen
SeriesT-Cross
Year2023
First Registration2023/04
Mileage51,000km
Transfer Count0times
FuelGasoline
TransmissionManumatic
Engine1.5L 110 L4
ColorWhite
Seats5seats

Condition Description

One-owner personal vehicle, 2 scratches with repainted areas, otherwise original paint, actual mileage 51,000 km.

Document Information

Inspection Expiry Date-
Warranty Expiry Date-
Insurance Expiry Date2027/04

Q&A

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After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

When checking the history records, can you distinguish whether the vehicle was involved in a "single-vehicle accident (like hitting a wall)" or a "multi-vehicle rear-end collision"?

If insurance claims records are accessed, there will usually be notes like "the insured vehicle is fully responsible for hitting a fixed object" or "third-party liability insurance payment." We can roughly reconstruct the accident scene based on this and cross-verify the stress points on the vehicle's frame with paint thickness gauge data.

If customs delays due to the upgrade of the Chinese customs system cause a missed shipping schedule, who will cover the storage fees?

If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.