Basic Information

BrandVolkswagen
SeriesT-Roc
Year2023
First Registration2023/11
Mileage28,000km
Transfer Count0times
Fuel-
Transmission-
Engine-
ColorWhite
Seats-

Condition Description

Original paint

Q&A

More

Is a four-wheel alignment or dynamic balance test done before the vehicle is sent to the port?

It's not mandatory. Four-wheel alignment and dynamic balance are part of routine maintenance. During long-distance towing and sea transport, the suspension may experience slight changes in stress. We recommend that buyers perform a four-wheel alignment locally after picking up the vehicle at the destination port and replacing tires suitable for local road conditions.

Do you test the freezing point and purity of various fluids like antifreeze, engine oil, and brake fluid before export?

We conduct basic visual inspections and freezing point tests. If the antifreeze's freezing point is insufficient or the engine oil is severely degraded, we will document it. However, considering the shipping duration, we strongly recommend a comprehensive "Full Fluid Service" upon arrival.

After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.