Basic Information

BrandVolkswagen
SeriesT-Roc
Year2024
First Registration2024/05
Mileage20,000km
Transfer Count0times
Fuel-
Transmission-
Engine-
ColorWhite
Seats-

Condition Description

Original paint

Q&A

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If I choose to abandon cargo at the destination port due to a cash flow issue, can I get a refund of the deposit and freight I previously paid?

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

If overseas customers accidentally update the car system causing the UI to switch to full Chinese and cannot revert to English, can you downgrade remotely?

Once the car system (especially in a closed ecosystem) undergoes a major version upgrade, its bootloader is usually locked, preventing downgrades. If this happens, there is basically no solution in an overseas environment. Therefore, we strongly warn: do not blindly insert a USB drive to upgrade while offline.

If this model has a recall record in China, will you ensure that the recall has been completed before export?

We will check if the vehicle identification number (VIN) is within the official recall batch. If there are any outstanding safety recalls (such as replacing Takata airbags), we will require the original owner to assist in sending it to an official 4S shop to complete the free recall work before the vehicle is deregistered.