Basic Information

BrandVolkswagen
SeriesTiguan L
Year2019
First Registration2019/12
Mileage67,000km
Transfer Count-
FuelGasoline
TransmissionDCT
Engine1.4T 150 L4
ColorOther
Seats-

Q&A

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After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.

Will there be detailed information on the vehicle's consumable parts (such as tire tread depth and remaining brake pad thickness)?

Yes. The inspection report includes a specific "consumable parts consumption list." We will measure the tire tread depth (in millimeters) and the remaining brake pad thickness using calipers. If the tire tread is below the legal wear limit of 1.6mm, we will note it as "recommended to replace immediately upon arrival."

If our country has a Free Trade Agreement (FTA) with China, can you provide a specific certificate of origin?

Yes. We will apply to customs or the trade promotion agency for a specific version of the certificate of origin (such as ASEAN Form E, China-ASEAN FTA certificate, etc.) to assist you in legally enjoying significant or even zero tariff treatment at the destination port.