1. New car, fully paid and including registration 2. 3. 4. Number of ownership transfers: 0 5. 6. Estimated arrival time: January 5th 7. Missing metal license plate 8. 1 key 9. Compulsory traffic accident liability insurance expiration date: December 30th, 2026 10. Actual odometer reading 11. No additional accessories
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
The platform has strict internal outbound inspections. If buyers need, we can assist you in commissioning an independent third-party evaluation agency (such as Cha Doctor, Dongche Di official testing, etc.) for re-inspection, with costs borne by the buyer. An independent report can provide more credibility for your local resale.
It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.
