We cannot privately forge or re-stamp the original vehicle nameplate (this is illegal). If the nameplate is unclear, we will rely on the clear VIN on the windshield and the engine stamp as supplementary proof, and we will warn you of this risk before shipping.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

A professional pre-shipment inspection typically costs a small fraction of the vehicle price and routinely pays for itself. A thorough inspection covers: paint thickness measurement across 30+ points to map body repairs; structural assessment of pillars, rails and crossmembers for accident damage; engine and transmission operation; a full electronic scan for fault codes; suspension and underbody checks for leaks and rust; and, for EVs, battery SOH and thermal management performance. You receive a written report with photos before the car is loaded — if the car fails, you can stop the shipment or renegotiate. Skipping the inspection to save a small fee is the classic false economy in used car importing: discovering a problem after arrival is far more expensive than preventing it at origin.