The vehicle has been involved in 2 insurance claims: 1. Left front headlight and left front fender replaced and repainted. 2. Left rear door, left rear bumper, and left front fender repainted.
We use two steps: 1. Insert a medical-grade endoscope through the spark plug hole to visually inspect cylinder wall scratches and carbon buildup on the piston top; 2. Extract an engine oil sample to check for large metal debris or emulsification (caused by coolant leakage).
Our foreign versions of the report standardize terminology and include illustrations. For example, instead of just writing "control arm failure," we specify "Lower Control Arm Bushing Torn" to help your local technicians identify the issue directly.
Because it's not a one-time transaction. Only by ensuring compliance checks, improving after-sales service, and providing parts can a good reputation be established, leading to repeat purchases and long-term cooperation.
