Rules differ by country. Many markets limit the age of imported used cars (commonly 3-5 years), require left-hand drive, and set minimum emission standards such as Euro 4, 5 or 6. Some regions additionally require a local conformity certificate before the car arrives. Practical steps before any deposit: check your customs authority's official website, or spend 20 minutes with a local customs broker who imports vehicles regularly; give the exporter your country's requirements and the VIN, and ask for proof of the car's emission level (China's standards map roughly to Euro equivalents); confirm the exact model was legally exportable from China. A short verification call at the start can prevent the car being refused entry — or impounded — months later.

Odometer rollback happens everywhere, so never trust the dashboard number alone. Cross-check at least three sources: 1. Maintenance records: Chinese 4S dealerships keep service logs tied to the VIN. Ask the exporter for screenshots showing recorded mileage at each visit — the numbers should rise consistently. 2. Inspection reports: China requires periodic emissions/safety inspections, and the mileage is logged at each one. The exporter can pull the car's inspection history. 3. Tire and wear clues: Compare the claimed mileage with brake pedal rubber, steering wheel shine, seat bolster wear, and the tire production dates. A car showing 30,000 km with a polished steering wheel and second set of tires is suspicious. Also check the dashboard for uneven digits or scratches around the odometer area in photos. If maintenance and inspection records roughly agree, the reading is usually trustworthy; if the seller refuses to share records, treat the mileage as unknown and negotiate accordingly.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.