The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

It depends on the brand and model, so verify before you buy. Three things to check. First, connectivity: many Chinese EVs use embedded SIMs tied to Chinese carriers. Abroad, remote app control, live navigation and some cloud services may stop working unless the car can switch to a local SIM or the brand operates servers in your region. Second, language and navigation: ask the exporter to show the system menu in English or your language, and confirm the maps can be switched to your region — some head units carry China-only map data. Third, charging: verify the charge port standard (GB/T, CCS or Type 2) and whether the onboard AC charger accepts your local grid voltage and frequency. Also ask about OTA updates: official overseas models usually receive them; grey-import cars often do not. Get these answers in writing from the seller, and test the connected features over a video call before shipping.

No, we are not responsible. The high salt and humidity of the marine environment do have an impact on the chassis surface. We recommend buyers in tropical islands or countries that use salt for winter snow removal to perform a thorough chassis anti-rust spray locally immediately after the vehicle arrives.