Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

From the Chinese seller, expect these documents: 1. Vehicle registration certificate (the green book) 2. Driving license/registration card for the vehicle 3. Commercial invoice and sales contract 4. Export declaration documents (packing list, declaration forms handled by their forwarder) 5. Bill of lading, issued once the car is on the vessel You prepare on your side: 1. Import permit or approval, if your country requires one 2. Proof of compliance - emissions, safety, or type-approval certificates your customs authority asks for 3. Bill of lading release documents (original B/L or telex release) 4. Customs declaration through your broker, with your tax ID 5. Payment records - keep the bank transfer receipt, as some customs offices verify the declared value Practical tips: insist the seller removes any lien from the green book before export; verify the VIN on all documents matches the physical car; and confirm your country's age/emissions limits before paying a deposit, not after.

Interior assessment is divided into three core areas: the driver's high-frequency contact area (steering wheel, gear shift, edge of the driver's seat), central control button area, and rear seats and ceiling. The natural sheen of leather surfaces (patina) is normal; however, any physical damage (such as leather tearing, fabric burn holes, or plastic breakage) will be classified as "structural interior damage" and clearly marked.