Our FOB vehicle quotes are typically valid for 72 hours (as domestic retail vehicle sources can be sold at any time); sea freight quotes are valid for 7 to 14 days (depending on shipping line changes). After expiration, prices need to be recalculated based on real-time exchange rates and domestic procurement conditions.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.