Remote mechanical assessment relies on documented evidence: 1. Cold-start video: Ask for a video of the engine starting from cold — listen for rattles, watch for smoke (blue = oil burning, white = possible head gasket issue). 2. OBD scan: A full diagnostic scan reveals fault codes in the engine, gearbox, and electronics. Request the raw scan report, not a screenshot summary. 3. Service records: Cross-check mileage against maintenance records and inspection stickers; consistent records indicate a cared-for car. 4. Fluid check: Photos of the oil dipstick and coolant color tell a lot — milky oil or rusty coolant are red flags. 5. Test drive video: A short drive video shows gear shifts, braking, and steering behavior. Combine these with the pre-shipment inspection report. A seller who refuses to provide cold-start video or OBD data is a warning sign.

A complete service history tells you more about a car than its mileage. In China, most maintenance is done at authorized (4S) dealers, and each visit is recorded in the brand's national database. First, ask the seller for the service booklet and maintenance invoices, then have your inspection agent call the brand's 4S network with the VIN to pull the full service record. This shows oil changes, major repairs, recall work and accident-related repairs. Second, check that the mileage recorded at each service visit increases logically. A gap between the database mileage and the dashboard reading is a red flag. Third, ask for the annual inspection (nianjian) records, which are mandatory in China and show whether the car passed emissions and safety checks on time. If the seller claims a full service history but the database shows no records, assume the car was maintained at small independent shops or neglected. Adjust your offer accordingly — plenty of used cars in China have documented histories.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.