Under international practices and our standard CIF/FOB terms, the THC at the port of origin (China) is borne by the seller; all THC and port miscellaneous charges incurred at the destination port during unloading are to be paid by the buyer (consignee) upon local customs clearance and pickup.

The registration certificate will show whether the previous owner was an individual (registered with ID) or a company (registered with a business license). Vehicles under a company may be driven by multiple people, so we will focus on checking the uniformity of interior wear and the condition of the chassis.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.