Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

A Certificate of Origin (CO) is an official document stating where the vehicle was manufactured. For imports from China, it matters more than many buyers expect. First, customs value: many countries apply duty rates based on the country of manufacture, not where you bought the car. A CO proves the vehicle is Chinese-built, which determines the correct tariff line—skipping it can mean reassessment, fines, or seizure at destination. Second, trade agreements: some countries have preferential tariffs for Chinese goods that only apply with a valid CO. Request a CO issued by the China Council for the Promotion of International Trade (CCPIT) or China Customs, not a self-printed form. Check that the VIN, engine number, and buyer details match your purchase documents exactly. Make receiving the CO a condition before your final payment, and keep the original—customs at destination will ask for it.

A proper pre-shipment inspection is more than photos — it is a documented technical examination covering four areas. 1. Structure: paint thickness readings across the body, weld inspection of pillars and chassis rails, rust assessment underneath. 2. Mechanical: engine compression or at least a cold-start video, transmission shifts through all gears, suspension noise test on uneven roads, brake pad and disc thickness measurements. 3. Electronics: full OBD diagnostic scan with printed fault codes, all lights, windows, AC, infotainment, and driver-assistance functions tested. 4. Documentation: VIN and engine number physically matched to the registration certificate, photos of the certificate itself. Insist on a written report with photos, measured values, and a clear pass/fail conclusion per section. Make final payment conditional on this report, not on the seller's word or showroom-condition photos.