You are very welcome. We adhere to the principle of open and honest transactions. Just make an appointment in advance, and your agent or hired inspector in China can bring equipment into our facility to conduct unrestricted cross-inspections on the vehicles you have booked.

Once the car is loaded, the exporter (or freight forwarder) should send you a booking confirmation and, after departure, the Bill of Lading (B/L). The B/L is the key document: it shows the shipper, consignee, vessel, ports, and usually the VIN and container number. You can track the vessel on the shipping line's website using the B/L number or container number, or through third-party trackers like MarineTraffic. As the shipment approaches, the agent at destination issues an Arrival Notice. To collect the car you will typically need the original B/L (or a telex release/e-release), the arrival notice, your ID, and customs clearance paperwork. Check the B/L carefully as soon as you receive it—VIN, container number, and your name must be exactly right, because correcting a B/L mid-voyage is slow and expensive.

A typical safe flow looks like this: 1. Sourcing: you pick a car from listings; the exporter confirms availability, sends photos, video and a condition report. 2. Contract: a written sales contract stating VIN, price, included costs, inspection standards and delivery terms (FOB or CIF). 3. Deposit: usually 10–30% after you or a third party verify the car. Pay to a company account, never personal. 4. Inspection: independent pre-shipment inspection; you approve the report before shipping. 5. Balance payment: due before shipment, against copy of the bill of lading. 6. Shipping and documents: exporter sends original documents by courier; you track the vessel. 7. Arrival: your customs agent clears the car, you pay duties and collect it. Timeline: typically 3–8 weeks from deposit to arrival, depending on route. Any exporter pushing for 100% upfront payment should be treated as a red flag.