Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

If the car has been maintained at an authorized dealer, we can extract the desensitized official maintenance history (including entry time, mileage, and maintenance items) through a paid third-party data provider and provide it to you. If some year records are missing, we will honestly inform you that the "records are incomplete."

We will never perform blind deep disassembly unless there are clear severe fault codes or extreme noises. The sealing of the engine and transmission is crucial, and compromising the factory seals to investigate non-existent issues is unprofessional. We rely on data flow and external acoustic and fluid analysis to make judgments.