It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.

The lifespan of rubber sealing strips for frameless doors is usually only 4-5 years. We carefully press the sealing strip at the edge of the roof to check for loss of elasticity and use a high-pressure water gun to wash the seams of the windows to check for direct water leakage due to aging.