Our legal delivery milestone is based on the "Estimated Time of Departure (ETD)". As long as the vehicle enters the port area and customs clearance is completed within the agreed timeframe, any delays in shipping schedules due to the shipping company's capacity adjustments will not be considered a breach on our part. The uncontrollability of maritime transport must be factored into your expectations.

Our freight rate quotes have a clear validity period. If the buyer delays the deposit payment and misses the scheduled price lock, the GRI (General Rate Increase) charged by the shipping company must be fully covered by the buyer before booking and loading can be arranged.

As the importer, you mainly need to bear the following costs at the destination port: import duties, VAT or GST, terminal handling charges, local customs clearance fees, and inland logistics costs from the port to your company. Please consult your local customs broker before placing an order to accurately calculate the total landing costs.