We conduct basic visual inspections and freezing point tests. If the antifreeze's freezing point is insufficient or the engine oil is severely degraded, we will document it. However, considering the shipping duration, we strongly recommend a comprehensive "Full Fluid Service" upon arrival.

Rules differ by country. Many markets limit the age of imported used cars (commonly 3-5 years), require left-hand drive, and set minimum emission standards such as Euro 4, 5 or 6. Some regions additionally require a local conformity certificate before the car arrives. Practical steps before any deposit: check your customs authority's official website, or spend 20 minutes with a local customs broker who imports vehicles regularly; give the exporter your country's requirements and the VIN, and ask for proof of the car's emission level (China's standards map roughly to Euro equivalents); confirm the exact model was legally exportable from China. A short verification call at the start can prevent the car being refused entry — or impounded — months later.

Water damage is one of the most common hidden problems in used cars, and it often escapes basic photo reviews. During a live video inspection, ask the inspector to check these specific points: 1. Smell test: A musty or moldy odor inside the cabin is the first red flag. Have them open all doors, run the AC briefly, and smell the air from the vents—musty AC often indicates water in the HVAC system. 2. Under the carpets: Lift the floor mats and look for water lines, rust stains, or dampness on the carpet backing and the metal floor underneath. Sediment or silt residue is a giveaway. 3. Seat rails and bolts: Pull the seats fully forward and backward. Rust on seat rails or fresh-looking bolts suggests the seats were removed for cleaning after flooding. 4. Trunk area: Check the spare tire well and under the trunk carpet for standing water marks or rust. 5. Electronics: Test every window, seat adjustment, and the infotainment screen—water-damaged electronics behave erratically. Also request a scan report: flood cars often store history codes for multiple control modules that failed simultaneously. Cross-check the car's origin; vehicles from flood-prone southern regions deserve extra scrutiny.