Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

As rubber seals age, "slight oil seepage (oil stains but no dripping)" is very common in used cars and is not considered a major fault. Our recommendation is: as long as the oil level does not drop abnormally, just clean and monitor it regularly after arrival, without the need to immediately incur high costs to disassemble and replace the seals.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.