Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.

A solid contract is your main protection in a cross-border deal. It should specify: 1. Vehicle identification: VIN, year, mileage, trim level, and photos of the actual car appended as an annex — not just「a 2021 Toyota」. 2. Condition guarantees: no accident, no flood or fire damage, no structural repairs, supported by a third-party inspection report referenced in the contract. 3. Price and Incoterm: total amount, currency, the named port, and whether freight and insurance are included. 4. Payment schedule: e.g., 20–30% deposit after contract signing, balance against copy of the Bill of Lading. Avoid 100% upfront. Use T/T to the company's corporate bank account only — never a personal account. 5. Timeline: inspection date, estimated loading date, and latest shipment date, with remedies if delayed. 6. Dispute clause: governing law and arbitration (CIETAC or your local chamber) rather than foreign court litigation. Ask for the contract in English (or bilingual) with the supplier's company chop. A company that refuses a written contract or pushes for full prepayment is a red flag.

A proper inspection covers roughly 200 checkpoints in four areas: 1. Body and paint: panel gaps, paint thickness readings, signs of accident repair. 2. Mechanical: engine health report, transmission behavior, suspension, underbody on a lift, fluid condition. 3. Electronics: full OBD diagnostic scan, airbag history, all lights and comfort features. 4. Documentation: VIN matches everywhere, no lien or seizure record. You can book directly with inspection companies in Guangzhou, Shanghai, or Tianjin (typically USD 100–250) without going through the seller—give them the yard address and car details, and they send a report with photos and video within 1–2 days. Pay the inspection fee yourself so the inspector answers to you, not the exporter.