This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

China's vehicle data is less centralized than in the US or Europe, but you can still verify a lot: 1. Ask the exporter for the VIN and order a third-party history report from Chinese services; they aggregate insurance claims and repair records. 2. Cross-check the registration date on the title with the odometer—a 3-year-old car showing 30,000 km but registered as a ride-hailing vehicle is a red flag. 3. Request maintenance records from the brand's dealer network; digital records are increasingly common. 4. Verify the seller legally owns the car: the registration certificate name should match the exporter's business license. Gaps are common, so treat the history report as one input, not proof. Combine it with an independent pre-purchase inspection, and hold back part of the payment until the inspection passes.