It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

Yes. The inspection report includes a specific "consumable parts consumption list." We will measure the tire tread depth (in millimeters) and the remaining brake pad thickness using calipers. If the tire tread is below the legal wear limit of 1.6mm, we will note it as "recommended to replace immediately upon arrival."

RoRo (roll-on/roll-off): the cheapest per car for running vehicles. Cars are driven onto the vessel and secured on decks. Transit to major ports (Jebel Ali, Rotterdam, Karachi) takes 15 to 35 days. Downside: cars are exposed to weather and salt air, and minor handling scratches happen occasionally. Container (20ft/40ft): one 40ft high-cube fits one car with parts, or two small cars with racking. Cost is higher than RoRo but cars are sealed and protected. Best for high-value vehicles, EVs (battery safety rules often require container), or when shipping spare parts together. Flat rack: for oversized vehicles (trucks, buses, modified cars). Priced per dimensions. Practical advice: for a standard used car to a port with RoRo service, choose RoRo and add marine insurance (0.3%–0.8% of value). If your destination lacks RoRo calls or you ship an EV, use a container. Always get the booking confirmation and bill of lading copy before paying the final balance.