We will provide the transfer record from the vehicle registration certificate. A high number of transfers does not necessarily indicate poor condition (for example, internal transfers within a family for quota purposes), but we will consider it a risk factor and conduct a more thorough physical inspection to verify its actual condition.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

RoRo (roll-on/roll-off) is cheaper and faster for a single car—you drive it onto the vessel and it is secured on the car deck. Container shipping costs more but offers better protection from weather, salt air, and handling damage, and allows you to load spare parts inside the car. Marine insurance is essential either way. Standard cover protects total loss and major damage, but read the exclusions: many policies do not cover pre-existing mechanical faults, cosmetic scratches below a deductible, or damage caused by improper securing (lashings). Ask for ICC(A) or All Risks coverage rather than basic total-loss-only policies. Practical tips: 1. Photograph and video the car thoroughly at loading, with the VIN visible 2. Note existing scratches on the bill of lading 3. Inspect immediately at destination—claims windows are often 3-7 days 4. For EVs, declare the battery; some insurers charge a supplement or exclude battery damage altogether