For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

Do not use a high-pressure water gun directly! The high-pressure water can instantly damage the fragile aluminum fins of the condenser, leading to a permanent decrease in cooling efficiency. We can only use a low-pressure air gun or a soft brush for surface cleaning.

Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.