SOH (State of Health) measures the battery's remaining capacity as a percentage of its original capacity. Two EVs with the same mileage can have very different SOH depending on charging habits and climate exposure, and since the battery represents 30-50% of a used EV's value, the SOH number is effectively the real price tag. A proper certificate includes current SOH percentage, cell voltage balance, charge cycle counts, battery management system fault codes, and often a projected range estimate. In hot-climate markets like the Gulf, a degraded battery degrades even faster, so a documented SOH above 85-90% is strongly recommended. Exporters who provide verified SOH certificates close deals faster and command better prices, so treat the certificate as a core purchase document, not an extra.

A typical payment structure looks like this: 1. Deposit: 10-30% after you confirm the car and price, often to reserve the vehicle and start the inspection. 2. Balance: paid after you approve the inspection report, but before or at shipment. A common safeguard is paying against a copy of the bill of lading, with telex release of the original B/L after funds arrive. 3. Never send 100% upfront to a new supplier. Use traceable methods (T/T bank transfer to a corporate account matching the company name, or escrow for first orders) and keep every agreement in writing. 4. Timeline: quote within days, inspection 3-7 days, booking and loading 1-2 weeks, ocean transit 3-6 weeks, customs clearance 3-10 days. Red flags: personal bank accounts, pressure to skip inspection, prices far below market.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.