Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

Do not use a high-pressure water gun directly! The high-pressure water can instantly damage the fragile aluminum fins of the condenser, leading to a permanent decrease in cooling efficiency. We can only use a low-pressure air gun or a soft brush for surface cleaning.