We cannot privately forge or re-stamp the original vehicle nameplate (this is illegal). If the nameplate is unclear, we will rely on the clear VIN on the windshield and the engine stamp as supplementary proof, and we will warn you of this risk before shipping.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

We will check if the vehicle identification number (VIN) is within the official recall batch. If there are any outstanding safety recalls (such as replacing Takata airbags), we will require the original owner to assist in sending it to an official 4S shop to complete the free recall work before the vehicle is deregistered.