Cartach, a nationwide high-end chain under Haier Group, and Pengfei Automotive, one of China's top 100 car dealers and a major BBA (BMW, Mercedes-Benz, Audi) and high-end car production base in Heilongjiang Province, solemnly promise you: Guarantee: No accidents, fires, or floods. Commitment: Transparent pricing, transparent vehicle condition, and transparent loan interest rates. Service: Lifetime free maintenance, one-year free paint repair, free refrigerant refill, and 24/7 free roadside assistance. The first to offer: 3-day return policy, 7-day exchange policy, no-reason return policy, used car after-sales warranty, and officially stamped contracts.
As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.
We will remove the chassis guard to physically inspect the battery pack's lower shell for serious dents or scratches, and check for signs of mud or sand intrusion in the waterproof vent at the edge of the battery pack.
Most models adjust through the central control screen menu, while a few models (like some BYD or MG) retain physical levers or paddles on the center console or steering wheel. We will check if the drag feel when the system engages is linearly normal.
