Record the system and re-inspect the vehicle's condition. Car Information Alliance has further inspection information available; phone verification confirmed the claim was filed in November 2024 and subsequently withdrawn. Colleagues have already conducted a check.
Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.
If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.
If the buyer's country is under international sanctions, or if the buyer fails to provide a legitimate source of funds leading to the bank returning the payment, all transfer fees and exchange rate losses incurred during this period are to be borne entirely by the buyer.
