Excellent
The company takes second-hand car trading as its main business, pioneered the business model of platform car stores, adhering to the concept of honest management, adhering to customer-centered, quality-oriented survival, and service-oriented development, so that customers can feel intimate and comfortable in the process of car purchase. At the same time, it restores the essence of second-hand car sales and provides customers with safe, reliable and high-quality second-hand car trading services, so that customers have no good cars they can not buy.
Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.
Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.
We conduct basic visual inspections and freezing point tests. If the antifreeze's freezing point is insufficient or the engine oil is severely degraded, we will document it. However, considering the shipping duration, we strongly recommend a comprehensive "Full Fluid Service" upon arrival.
