Our freight rate quotes have a clear validity period. If the buyer delays the deposit payment and misses the scheduled price lock, the GRI (General Rate Increase) charged by the shipping company must be fully covered by the buyer before booking and loading can be arranged.

Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.

Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.