Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

China has centralized vehicle records you can check remotely before paying anything. Ask the exporter for the 17-digit VIN, then request two reports. First, the maintenance history: third-party platforms pull 4S dealership records showing service dates, mileage and repair items. A mileage line that goes down over time is a red flag for odometer tampering. Second, the insurance claim history: it lists accident dates, claim amounts and repaired parts. Heavy claims involving frame rails or airbags should end the deal. Practical tips: run the reports yourself instead of accepting screenshots from the seller, make sure the report date is close to the delivery date, and cross-check with physical wear such as the steering wheel, pedals and seat bolsters, which cannot lie about high mileage. Keep in mind that small private repairs never enter these databases, so combine history checks with a physical inspection before shipping.

This is one of the most common disappointments after importing a Chinese EV, so check before you buy. Many Chinese EVs rely on an embedded SIM that only works on Chinese carrier networks. Once the car leaves China, remote functions — battery status, pre-conditioning, charging control, and locating the car — may stop working entirely. Some brands let you transfer the account to a foreign phone number, but many require a Chinese ID or Chinese phone number for registration, which you cannot provide. What to do before purchase: ask the exporter to test the app functions live on video while the car is still in China, including remote air-conditioning and battery percentage reading. Ask the brand's official customer service (in writing) whether overseas account activation is supported for your specific model and year. Workarounds if the official app does not work: some functions may still operate locally through the car's own settings, such as scheduled charging from the dashboard. Third-party OBD dongles with companion apps can sometimes restore battery monitoring and pre-conditioning. The car itself drives fine without connected services, but if app functionality matters to you, treat it as a purchase criterion, not an afterthought.