As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

If your remitting bank requires verification of the transaction's authenticity, we will promptly provide: a commercial invoice (PI) signed and stamped by both parties, a scanned copy of the vehicle purchase contract, and our legal export enterprise registration certificate from the Ministry of Commerce in China.

Timing your shipment can save both money and weeks of waiting. Several predictable patterns affect routes from China. Peak season surcharges: January through March, before Chinese New Year, exporters rush to ship, so container and RoRo space tightens and rates rise 20-50%. Book at least 3-4 weeks ahead during this window. After the holiday (usually February), factories and ports restart gradually, causing 2-3 weeks of backlog. Weather effects: Typhoon season (July-September) can delay departures from southern Chinese ports like Shenzhen and Guangzhou. Winter fog and ice affect northern ports like Dalian and Tianjin, slowing loading operations. Destination-side factors: Monsoon seasons can slow port operations in South and Southeast Asia. Holiday periods at destination (e.g., Ramadan in the Gulf, year-end holidays elsewhere) reduce customs staffing and extend clearance times. Practical advice: ask your forwarder for rate calendars, avoid booking right before major Chinese holidays, and build 1-2 weeks of buffer into delivery promises to your customers. Flexible departure ports (Shanghai vs. Ningbo vs. Shenzhen) can also help you find available space.