This is a key legal issue. If the inspection is conducted by a third party appointed by us, we will be the primary responsible party and provide limited compensation to you, after which we will seek reimbursement from the inspection agency; if the inspection agency is designated by you personally (such as SGS), you will need to file a claim directly with that agency according to its service terms.

Most new car manufacturers' e-SIMs are directly soldered onto the T-Box motherboard (surface-mounted) and cannot be removed and replaced like a phone. Unauthorized desoldering of the motherboard may cause complete communication failure in the vehicle, and we strictly prohibit this operation.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.