SOH (State of Health) measures the battery's remaining capacity as a percentage of its original capacity. Two EVs with the same mileage can have very different SOH depending on charging habits and climate exposure, and since the battery represents 30-50% of a used EV's value, the SOH number is effectively the real price tag. A proper certificate includes current SOH percentage, cell voltage balance, charge cycle counts, battery management system fault codes, and often a projected range estimate. In hot-climate markets like the Gulf, a degraded battery degrades even faster, so a documented SOH above 85-90% is strongly recommended. Exporters who provide verified SOH certificates close deals faster and command better prices, so treat the certificate as a core purchase document, not an extra.

You can watch the car through live streaming or VR, or entrust a local third-party agency to inspect the car for you. Transparency about the car's condition is the foundation of trust.

This is a key legal issue. If the inspection is conducted by a third party appointed by us, we will be the primary responsible party and provide limited compensation to you, after which we will seek reimbursement from the inspection agency; if the inspection agency is designated by you personally (such as SGS), you will need to file a claim directly with that agency according to its service terms.