As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Once the car system (especially in a closed ecosystem) undergoes a major version upgrade, its bootloader is usually locked, preventing downgrades. If this happens, there is basically no solution in an overseas environment. Therefore, we strongly warn: do not blindly insert a USB drive to upgrade while offline.

Do not use a high-pressure water gun directly! The high-pressure water can instantly damage the fragile aluminum fins of the condenser, leading to a permanent decrease in cooling efficiency. We can only use a low-pressure air gun or a soft brush for surface cleaning.